Hong Kong International airport opens “autonomous store” – Business Traveller

Commenting on the news Alby Tsang, head of retail and advertising of Airport Authority Hong Kong, said:

“The first-ever autonomous store at HKIA is creating a buzz with its seamless shopping experience for travellers on the go. As a smart airport, we have always been committed to using the latest innovations and technologies to elevate the passenger experience.

“The launch of ‘travelwell’ demonstrates this commitment. By using breakthrough technologies, we provide passengers with a one-stop shop for pre-flight necessities and last-minute shopping.

“It’s just one more way that HKIA is staying at the forefront of travel retail innovation to redefine airport shopping experiences.”

Online retailer Amazon has been pioneering the autonomous convenience store concept in recent years, with its Amazon Go brand present in around 40 locations in Chicago, London, Los Angeles, New York and Seattle.


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